FAQs

1. What types of products does Shahrukh Studio offer?

We offer a wide range of stylish and high-quality products, including footwear, apparel, and lifestyle items designed to suit your fashion needs.

2. How can I place an order?

Simply browse our website, add your favorite items to the cart, and proceed to checkout. You’ll need to provide shipping and payment details to complete your purchase.

3. What payment methods do you accept?

We accept:

  • Credit/Debit Cards
  • Bank Transfers
  • Digital Wallets (e.g., Easypaisa, JazzCash)
  • COD Cash On Delivery

4. Do you offer worldwide shipping?

Currently, we offer shipping exclusively within Pakistan. We prioritize fast and reliable delivery across the country to ensure our customers enjoy a seamless shopping experience.

Stay tuned for updates as we expand our services in the future!

5. How long does shipping take?

For orders within Pakistan, shipping typically takes 3 to 5 business days. We strive to process and dispatch your orders as quickly as possible to ensure timely delivery.

6. Can I track my order?

Yes! Once your order is shipped, you’ll receive a tracking number via email or SMS to monitor your package’s journey.

7. What is your return and exchange policy?

You can return or exchange items within 7 days of receiving your order. Items must be unused, in their original condition, and with all packaging intact. Please visit our Return & Exchange Policy page for details.

8. What should I do if I receive a damaged or incorrect item?

We’re sorry for the inconvenience! Please contact us within 48 hours of delivery, and we’ll resolve the issue by replacing the item or issuing a refund.

9. How do I contact customer support?

You can reach out to us via:

  • Email: shahrukhstudio9@gmail.com
  • Phone/WhatsApp: +923190793629

10. Do you offer discounts or promotions?

Yes, we frequently run sales and promotions. Subscribe to our newsletter or follow us on social media to stay updated!

11. Can I cancel my order?

Orders can be canceled before they are shipped. Please contact our support team as soon as possible to cancel your order.

12. Do you have a size guide?

Yes, a detailed size guide is available on each product page to help you choose the perfect fit.

13. Are your products authentic?

Absolutely! At Shahrukh Studio, we pride ourselves on offering genuine, high-quality products that meet our customers’ expectations.